PaxPilot
Control PlaneMulti-Tenant Hospitality AI Platform
One platform.
Every property
configured, not rebuilt.
PaxPilot runs every hotel as an isolated tenant on shared infrastructure — its own knowledge base, channels, voice agent, escalation rules, and CRM mapping. This console is the operator entry point for tenant and admin teams.
MVP Reference Stack
Channels
Website Chat Widget
WhatsApp Business
Inbound Voice · Vapi + Twilio
→
Backend · FastAPI
Webhook + Tenant Resolver
JWT Auth · RBAC · Audit
LangGraph RAG Agent
→
Data & Services
PostgreSQL · tenant_id RLS
Pinecone Vectors
GoHighLevel · S3 · LangSmith
8-step agent flow: resolve tenant → classify intent → RAG retrieve → generate → route booking link → escalate to GHL → CRM sync → log KPI